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FAQ
What is a Web Address (domain name)?
Do I have to get a new Web address or can I use one that I already have?
How do I know that I'll have a reliable hosting provider for my Web site?
Will I be able to see my site before it gets published to the Internet?
How long will it take to build my site?
What if I want to change my site content after it's been published?
What if I want to change my Web site design after its been published to the Internet?
How much will it cost to make changes to my web site once the warranty period expires?
How can I be sure my site will be unique?
What credit cards do you accept?
What company will bill my credit card?
What is your Returns/Cancellations Policy?
What is the initial function of a web site?
How long will it take to design my website and see it on the Internet?
How should I pay and how do we start?
Are you going to custom design my website?
Will we have complete control over the website?
What is a Web Address (domain name)?
Practically speaking, your Web Address is your Internet identity and your online brand. Your customers will remember this name and use it to find your Web site, your products or your services. And since no two parties can ever hold the exact Web Address simultaneously, your Internet identity is totally unique.
Technically, a Web Address is an addressing construct used for identifying and locating computers on the Internet. While computers use Internet Protocol (IP) numbers to locate each other on the Internet, people find them hard to remember. Therefore, Web Addresses were developed to permit the use of easily remembered words and phrases to identify Internet addresses.
For example, the Web Address iwebu.net represents the Iwebu web site. When you type iwebu.net into a Web browser or send e-mail to someone at iwebu.net, the Domain Name System (DNS) translates iwebu.net into the IP numbers used by the Internet and connects you to Iwebu.
Do I have to get a new Web address or can I use one that I already have?
You can use an existing Web address or request a new one.
What is Web hosting?
In order to establish your online identity with a Web site, you'll need the name and number of at least two computers (known as hosts or name servers), so your customers can find you on the Internet. You may have these special computers in your organization, or you may need to arrange for name service with an Internet Service Provider or Web hosting company. Iwebu provides hosting plans starting at $9.99 per month.
How much will my hosting provider charge me to transfer my Web address (domain name) to use with my new Web site?
Most hosting providers do not charge to transfer a Web address. Please note that Iwebu does not charge for this transfer at all; any transfer charges that you may incur would come directly from your current hosting provider.
How do I know that I'll have a reliable hosting provider for my Web site?
To simplify the process of getting your Web site up and running, we automatically arrange your Web site hosting for you. We partner with leading, reliable hosting providers as well.
I can't find a Web address that works for my Web site; lots of the names I've tried are taken. I don't have a Web address to transfer either. What should I do?
Your Web site must have a Web address in order to be found on the Internet. And you have to have a Web address to subscribe to our monthly plans. But if you want to get a Web site now (and register your Web address later) you can have Iwebu build your site, then download the site to your computer. Just remember that your Web site won't be on the Internet until you have registered your Web address. Your next step will be to arrange for the Web site to be hosted by the provider of your choice. Many hosting providers offer "third level domain names" (e.g. www.yourcompany.abccompany.com). If you have dial up access to the Internet through an Internet Service Provider (ISP) you may already have space for a Web site with a third level domain name. Check with your existing provider for details.
What is a Web site "design"?
Web site designs are professional-quality templates that include complex features such as intricate page layouts (versus basic headers and wallpapers), custom interactive buttons (versus hyperlink navigation), unique font and color schemes (versus basic HTML text styles), and the use of dynamic button rollovers.
Will I be able to see my site before it gets published to the Internet?
Yes, Dadyu lets you preview your personalized Web site before you publish it. Each time we change your content you can preview your site to make sure you like what you see. And, you can change your content after we've published it.
How long will it take to build my site?
We can quickly create your Web site within 10 business days and present it to you online. Once you review and give us your feedback, the remaining process to complete the site and make it live online takes an additional 5 business days.
What if I want to change my site content after it's been published?
Iwebu's Web sites are designed to be flexible and to grow with your business. We can always update your text and graphics by simply requesting your changes.
What if I want to change my Web site design after its been published to the Internet?
In the event you wish to select a different design from our gallery after the initial presentation of the Web site, you will be subject to be evaluated.
How much will it cost to make changes to my web site once the warranty period expires?
Quite often if a client simply needs a quick change such as editing text which will only take a few minutes we simply do it for free. If the changes or additions appear to be significant then we either produce another contract for the development at a fixed cost, or simply bill you at our current hourly rate. Currently our rates start at $50.00 per hour for design and $100.00 per hour for programming.
How can I be sure my site will be unique?
Each Web site design gives you the structure for your site and then you can add unique elements according to your needs. You can include your company name, logo, artwork, photos, personalized text, button headers etc. In addition, our library of designs is always growing.
What credit cards do you accept?
Visa, MasterCard, Discover & AMEX are accepted.
What company will bill my credit card?
PM Graphics Inc
What is your Returns/Cancellations Policy?
In the event you are not happy with the initial home page design $100.00 of your payment is non refundable. Your refund minus this fee will be processed within 3 to 5 business days. You shall have the right to a half refund if not satisfied after reviewing the remaining pages of the web site. If you purchase one of our Web sites and have downloaded it, published it to the Internet, or more than 30 days have passed since the initial presentation of the web site, then no refunds will be given.
What is the initial function of a web site?
The actual reasons for creating a website are numerous - to provide Information, e-commerce/storefront, message board, business portal, content management, portfolio, news, personal, etc.)
Its one thing to create a web site to do these things. Having a web site that will do these things and be easy to use, find and navigate is an important part of the design and development stages. There are several different levels involved and you need to plan ahead. This means checking out other websites (Your competition? Hmm! That's an idea!) to get some ideas about what you would like to see on your web site.
How long will it take to design my website and see it on the Internet?
Most websites can be developed and online within a day, week or a month. A lot of this depends upon the function of the website, the size, number of different pages and sections, the navigational structure, amount of graphics, etc.
Usually, the part that can take the longest is actually designing the graphics (i.e., logos, banners, backgrounds, navigation buttons, animation, image optimization, etc).
How should I pay and how do we start?
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept paypal, checks, and money orders. All payments must be made in US dollars and should be payable in the US. You can pay online using a credit card or paypal, or simply call a sales representative who can accept your payment over the phone. A deposit is required to start work on your website. Upon approval of your layout design, a payment of your package will be required. The remaining balance will be due upon completion of your website, before it is made live or the files are released.
Are you going to custom design my website?
The pricing on our website reflects the cost you will have to payfor either getting a website customized from scratch or choosing our semifinished website templates and getting it customized from us. We can work with a template based site or a fully customized website depending upon instructions from you.
Why are your prices so low?
How do we manage to keep our prices so low? Are you wondering how we can charge so much less than our competition and still be in business? There are a number of things to consider:
Clients - The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business. Without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth and inturn bring our marketing cost down,
Promotion and Advertising - We choose the way we promote our website design business very carefully and ensure promotion dollar pays for itself. We've spent a lot of time researching in this field. This is what our business is about, "Web design and internet Promotion". So, we take this to the extreme. We find the absolute best value for money, as well the most popular ones that may cost a little more. We look at every different angle of advertising and promoting in order to promote our company and to keep expense down while keeping prices low.
Will we have complete control of the website?
Of course you will. In fact upon your request we will ship a CD with your completed website. So in case you don't want to host with us in the future you can freely choose not to do so. We also give you an advance control panel with all our hosted website, using this you can check emails online, web space usage, etc.